Carpet and Rug Cleaning in Brisbane

Professional Residential and Commercial Carpet Cleaning in Brisbane

If you’re moving into a new home and would like to have a thorough deep clean of the carpets, or you’re moving out of your house or flat, and you want to leave the place as clean as you possibly, then our professional carpet cleaning is exactly what you need.

Please call us now for a fast quote or to book a service, whenever convenient for you. Your carpets need some love every now and then, and if you have children and pets, then make it twice as often!

Why us?

• 100% satisfaction guarantee – or we give you your money back
• We charge less – we charge 10% less than the average Brisbane company.
• 5 Star Service – excellent quality, professionalism and customer care.
• All inclusive service – vacuuming, stain treatment, pre-spray and steam cleaning
• Transparency – no hidden fees!
• Same day Service – our response rate is fantastic. We come within 3 hours.

Add ons:

Scotchgard™ Carpet Fabric Protection

It is highly recommended to clean your carpets every few months to keep them clean and sanitized. But there is one thing that you can do for your carpets right now, no matter if they’ve been recently cleaned or not.

We offer Scotchgard™ stain and fabric carpet protection! It is an invisible layer that you can have sprayed on top of your carpets, rugs, and even couches that will act as a sealant and lock in the fabric, creating a protective layer on top of it.

The stain protector is entirely odorless, colourless, and is not a permanent addition to your items. It will wear out in time as it usually lasts for up to 6 months to its full capacity. During that period, if you drop or spill something on your carpet or rug, you can wipe it off quickly with just a towel.

The Scotchgard™ will keep your spill lingering on the surface of the carpet, not letting it soak in and giving you time to wipe it off, leaving no trace of what happened. This carpet protective film will keep you from cleaning your items often, hence saving you money and the trouble of organizing a clean.

Besides the less frequent cleaning sessions, it will also prolong the life of your carpets and rugs, as it will essentially keep it sealed from outside influences and act as waterproofing of a sort.

FAQ:

1. What’s the fastest and most effective cleaning method?
Hot Water Extraction! Hot Water Extraction is the advanced and more powerful version of Steam Cleaning. Some companies still use the old steam cleaning machines, but the pressure (PSI) and vacuum pumps are way not enough for lifting the dirt from deep within your carpet to the surface. Other companies use dry extraction or dry encapsulating compound, but our experience shows some of the dirt and bacteria remains in the carpet. Therefore, we highly recommend Hot Water Extraction.

2. How long will it take to have my carpets cleaned?
Setting up our equipment usually takes around 15 min and then it roughly takes 20-40 minutes to have one room size (12 m2) deeply steam cleaned. However, it might take up to 1 hour if the carpet is heavily soiled or hasn’t been cleaned for a while. Sometimes we need to pre-spray and steam clean multiple times in order to make sure we get the maximum out of it. The Good news is that we will make as many efforts as needed in order to ensure it’s done properly, and all bacteria and dirt is gone.
Other factors that might prolong the process

• Moving furniture
• Lifting the machine if there’s no lift in the building

3. Should I vacuum or move furniture before you start?
Don’t worry about it. We will move the light furniture like chairs and coffee table for you. And we will do the pre-vacuuming as well.

4. How long does it take for the carpet to dry out?
Our experience shows it takes between 2 and 5 hours depending on the type of carpet. But you could speed up the process by leaving your windows open for 15-20 minutes and then switching the aircon on.
It also depends if the place is a basement or over ground floor apartment.

5. How often Should I have my carpets cleaned professionally?
Industry experts recommend cleaning your carpets every 6 months. That applies especially for homes with pets, or when there are people vulnerable to asthma or allergies. Optima Carpet Carpet Cleaning recommends cleaning minimum once a year in order to prevent allergens and germs reappearing and extending your carpet’s life.

6. Can you clean absolutely all types of stains?
As much as we want to say it, we really can’t. We can clean 90% of all stains, but some would be a challenge for the strongest spotter. Especially talking about old stains or ones that have been treated with unprofessional chemicals that you could buy over the counter. Such detergents set the chemical into the fibre and it is almost impossible to remove the stains without damaging the pile. This is exactly why we would highly recommend using a professional company. If the stain has not been treated with other chemicals, we will get rid of it.

7. What advice would you give a customer looking to hire a provider in your area of work?

• Always confirm whether the price is final, and no hidden fees would apply on site. Sadly, majority of the companies quote an attractive price online or over the phone and then the prices skyrockets on site and main excuses are: stain removal, bigger areas, deodoriser, pet hair, odour removal and etc.
• Always look for testimonials
• Always ask whether they vacuum the carpet before they start.

8. How do you actually clean my carpet?
The method used for cleaning your carpet is called Hot Water Extraction, commonly known as steam cleaning. Optima Cleaners’s professional hot water extraction equipment removes some of the scariest and most stubborn stains. Hot water, mixed with alkaline solution are injected into the carpet. Then we will use a powerful machine to rinse and extract 90-95% of the whole dirt, moisture and allergens from the fibre. Finishing with a sanitiser and deodoriser is also a must and we will do that as part of the service.